Loyalty Reward Points Program

Terms and Conditions

Participation in the loyalty reward point redemption program is open to all customers/users who have enrolled in the loyalty program and have accumulated enough reward points to redeem for rewards. Employees of the company are not eligible to participate in the program.

Earning Loyalty Reward Points:
Customers/Users can earn loyalty reward points by engaging in eligible activities such as purchasing products online, referring new customers, reviewing products, or participating in promotions or surveys at City Music. The number of points earned will vary based on the activity and will be specified in each promotion or offer. Rewards points are earned based on purchases made by customers. Points are not transferable or redeemable for cash, and cannot be used in conjunction with any other offer or discount. City Music Co. Pte Ltd reserves the right to modify or terminate the reward point system at any time, without notice.

Sign Up: 1000 Points

Reviewing Products: 100 Points

Purchase: SGD $1 = 1 Points

Birthday Special: 3000 Points

Reward Redemption:
Rewards can be redeemed online store. City Music Co. Pte Ltd reserves the right to limit the availability of certain rewards or to substitute rewards of equal or greater value. Rewards are subject to availability and may change without notice.

Redemption points on purchase: 100 Points = SGD $1

Expiration and Forfeiture:
Loyalty reward points expire after a certain period of time, as specified in each promotion or offer. Expired points cannot be redeemed for rewards or discounts. In addition, members who violate the company’s terms and conditions or engage in fraudulent activities may have their loyalty reward points forfeited and their membership revoked.

Expiring period: 3 Months from earning with 1 months notice